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Air NZ blames glitch as it cancels $18 flights from Melbourne

Airline will not honour 1,800 bookings made following a currency conversion error on its South Korean website.

Air New Zealand has written to customers who booked flights through its South Korean website last week saying they will not honour the bookings as they were sold with incorrect currency conversions caused by a glitch.

A source told NBR that last week they had booked an $18 flight from Melbourne to

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Hamish McNicol Sat, 28 Sep 2024
Contact the Writer: Hmcnicol@nbr.co.nz
News tip? Question? Typo? Let us know: editor@nbr.co.nz
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Air NZ blames glitch as it cancels $18 flights from Melbourne
Investment,
106052
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