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NZ Post to close shops


New Zealand Post is to close seven of its PostShop and Kiwibank outlets, and downgrade seven others to PostCentres, with up to 90 staff affected by the closures.

Colin Williscroft
Fri, 13 May 2011

New Zealand Post is to close seven of its PostShop and Kiwibank outlets, and downgrade seven others to PostCentres, with up to 90 staff affected by the closures.

New Zealand Post spokesman John Tulloch said the moves were part of an ongoing review of its store network, which was losing around $40 million a year.

The changes to the 14 outlets would only address some of that loss, Mr Tulloch said.

“There are a range of other measures we are looking at. That will include better use of technology, such as self-service kiosks.”

The increasing number of people banking online has led to a reduction in the need for banks to have a physical presence in some areas, Mr Tulloch said.

“The onset of convenient technology and changing shopping habits has resulted in the current configuration of the PostShop/Kiwibank store network not being reflective of these changes in customer behaviour.”

Four of the outlets to close are in Auckland, with two in Wellington and one in Dunedin. Of those changing to PostCentres, three are in Auckland, with one each in Wellington, Palmerston North, New Plymouth and Carterton.

The number of redundancies has not been determined yet, Mr Tulloch said. Vacancies within the business and retirements will influence the final level of redundancy.

The first of the store changes is due to be implemented from late June.

Colin Williscroft
Fri, 13 May 2011
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NZ Post to close shops
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