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Hot Topic Reporting season
Hot Topic Reporting season
Playing the Ball
7 mins to read

NZ Rugby just doesn’t care about customers

OPINION: Once again, fans come last; stupid rules trump common sense.

NBR columnist Martin Devlin speaks with Hamish McNicol.

Martin Devlin Tue, 07 Feb 2023

The new season hasn’t even begun, yet already NZR has signalled loud and clear that its attitude remains steadfast and it really doesn’t give a rats about us, the fans, the actual customer base of the business.

Its attitude towards the paying customer has (and it seems always will) been to shove

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Martin Devlin Tue, 07 Feb 2023
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NZ Rugby just doesn’t care about customers
Playing the Ball,
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