Technology or more humans? How to combat retail theft
ANALYSIS: Using facial recognition technology is a grey area in Australia. Meanwhile, retail theft is costing Australian businesses A$9 billion a year.
NBR Senior journalist Lachlan Colquhoun speaks to Mike McRoberts
A month or so ago, Australian news bulletins broadcast video footage of a 30-year-old woman going berserk in a Melbourne boutique.
Screaming “Give me my stuff back”, she grabbed clothing and cash from the till before squeezing her way out of the shop through a glass door she had just