[UPDATE: Vodafone says the problem was resolved around 6pm]Vodafone managers are meeting this afternoon to discuss what a spokesman called a “mobile broadband issue”.One Telecom insider helpfully described the situation as “the national
[UPDATE: Vodafone says the problem was resolved around 6pm]
Vodafone managers are meeting this afternoon to discuss what a spokesman called a “mobile broadband issue”.
One Telecom insider helpfully described the situation as “the national data meltdown at Vodafone”.
In Auckland, your correspondent is having no issue with Vodafone mobile broadband, able to email and web surf at speed.
"We’re having an intermittent issue with IP addresses not being released. This means some customers may not be able to connect to the internet on their first attempt. Customers should try to connect again and should be able to get on to the web," Vodafone head of corporate communications Paul Brislen said.
"We apologise for the inconvenience. Our engineers are working to resolve this issue at the highest priority and will keep this post updated with any changes to the situation."
"We’ve experienced a huge increase in demand for mobile devices in the past few weeks and we are moving quickly to meet that demand," Mr Brislen said.
Mr Brislen said that customers already using Vodafone’s network for mobile broadband were fine, but others were finding they could not log on.
Vodafone expects to issue an update after this afternoon’s meeting.
The problem was separate from an email issue this morning, which was resolved by lunchtime.
A recent run of bad luck has seen Vodafone dealing with congestion issues recently, plus delays around the Bay of Plenty on the weekend of March 7-8, related to a fibre upgrade.
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