Telecom's Twitter account is advising those still suffering problems after this morning's outage to remove their batteries, then reinsert them to reset their phones.Read also: 'Angry' Reynolds orders independent review of XT
Telecom's Twitter account is advising those still suffering problems after this morning’s outage to remove their batteries, then reinsert them to reset their phones.
Read also: 'Angry' Reynolds orders independent review of XT
However, as of 2.59pm, at least a dozen customers tell NBR they still have no service after following this advice.
Telecom blames network congestion as cell sites come back online, and advises people to "keep trying".
If you have an iPhone or other device with a sealed in battery?
A Telecom spokeswoman told NBR: “Customers devices should automatically reconnect to the network, but if not then we recommend they remove the battery, wait a minute and then switch their device back on.
"If customers continue to have trouble then the best thing is to get in touch with us.”
