Train operator Veolia Transport's inability to run a scheduled service at rush hour this week is a great advertisement for carpark facilities in Auckland's CBD.Private Bin was a little perturbed by Veolia's inability to communicate with potential passenge
Train operator Veolia Transport’s inability to run a scheduled service at rush hour this week is a great advertisement for carpark facilities in Auckland’s CBD.
Private Bin was a little perturbed by Veolia’s inability to communicate with potential passengers as a couple of hundred people on platform three at Britomart one night this week were attempting to escape the city.
The train, which arrived just a minute or two before its scheduled departure at 5pm, emptied of people before being filled up again with those on their way home.
Private Bin was among the passengers patiently waiting for the doors to close only be told by a disembodied voice that the service had been cancelled.
Why? Who would know. The train was working, it had just arrived. But no one was talking.
Private Bin would like to know if Veolia, which contracts to ratepayers through the Auckland Regional Transport Authority to actually run (or not run in this case) the trains, would like to refund the $35.40 taxi fare it cost to get to our car in order to ensure offspring were picked up from day care before it closed.
This is the second time Private Bin has had to shell out for a cab to collect a kid because of a cancelled 5pm train.
Does Veolia need more warning that rush hour is about to begin? Private Bin can provide some clues if required.
Private Bin attempted to find out from Veolia what went wrong, but the phone was engaged. Not even a computer was keen to answer.
An emailed request was responded to with an automated response suggesting the query should be answered within 10 days.
Turns out parking in the city would have actually been cheaper on the day.
