The strange psychology of robo-advisers
Wealth Feature: The complexity of the human brain will bring robo-advisers into conflict with some interesting limitations and opportunities.
Nathan Smith
Wed, 02 Aug 2017
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
As robo-advice is slowly legitimised, boards and developers should consider the strange dynamics of human psychology.
Technology can be well-engineered and well-intentioned, yet still give a terrible customer experience. And, while the technology is probably robust, reliable and ready to roll,
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Nathan Smith
Wed, 02 Aug 2017
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.