Air New Zealand takes step toward 'digital humans'
Fears of job-killing robots aside, AI could offer large companies economical ways to lower costs and boost customer engagement.
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Air New Zealand customers may need to read up on mid-20th-century computer history before picking up the customer service phone.
Confused? Well, Alan Turing, the spymaster who developed one of the world’s first computers, devised the Turing test to figure out the intelligence of machines. His
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Nathan Smith
Tue, 26 Sep 2017
Tue, 26 Sep 2017
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
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Air New Zealand takes step toward 'digital humans'
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