Paula Steed had a 25-year career in financial services and banking, including with AMP, ANZ and ASB.
Current board member John Duncan has been promoted to the role of deputy chair.
Russell McVeagh says litigator Kirsten Massey is to join the partnership.
Southern Cross is aligning its sales and marketing and customer experience teams into one team.
Paolo Ragone will step into the role of chief technology officer
Jeff McDowall will be an independent director, effective March 1, 2020.
Ben Kelleher has been acting MD, retail and business banking for the past six months.
Jeremy Lightfoot is currently acting chief executive of Corrections.
Bruce Wallace brings a depth of expertise in GMP and the quality systems necessary for pharmaceutical production.
Nine new partners and 14 new directors have been promoted or hired into Deloitte teams.