M2’s Chorus woes
Three years since the launch of UFB, Taryn Hamilton says things are still a long way off an ideal customer experience.
Chris Keall talks to M2 general manager consumer Taryn Hamilton on NBR Radio and on demand on MyNBR Radio.
Campbell Gibson
Mon, 09 Nov 2015
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
What's the story behind the story? Click the NBR Radio box for on-demand special feature audio.
Chorus [NZX: CNU ] admits its shortcomings but M2 says dealing with frustrated customers is still an expensive cross to bear.
Speaking on NBR Radio, M2 general manager consumer Taryn Hamilton says it is
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Campbell Gibson
Mon, 09 Nov 2015
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.